Effective Date: 09/15/2025
Last Updated: 09/15/2025
At crochet-i, a software-as-a-service (SaaS) application owned and operated by Opossum LLC, a New Mexico Limited Liability Company ("Company," "we," "us," or "our"), we are committed to protecting your privacy and ensuring the secure handling of your personally identifiable information (PII). This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information we gather from users of the crochet-i application, website, and any related services (collectively, the "Service").
1. Introduction
Your privacy is important to us, and we are dedicated to safeguarding the trust you place in us. This Privacy Policy explains how we collect, use, and protect your information when you use the Service. By using the Service, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We collect information to provide, improve, and protect the Service. The information we collect falls into two categories: Personally Identifiable Information (PII) and Non-Identifying Information.
Personally Identifiable Information (PII):
PII refers to information that can be used to identify you as an individual. Examples include:
Registration Information: When you create an account, we may collect your name, email address, and password.
Payment Information: If you purchase a subscription or other services, we may collect payment information, such as credit card details, through a secure payment processor.
Account Settings: Information you provide in your user profile, such as your username, bio, and preferences.
We will never sell, distribute, or disclose your PII to third parties for any reason, except as required by law or to protect the rights and property of Opossum LLC.
Non-Identifying Information:
Non-Identifying Information refers to data that does not directly identify you as an individual. Examples include:
Usage Data: Information about how you interact with the Service, such as pages visited, features used, Artificial Intelligence prompts, and time spent on the Service.
Device Information: Details about the device you use to access the Service, including IP address, browser type, and operating system.
Cookies and Tracking Technologies: We may use cookies and similar technologies to collect information about your preferences and activities on the Service. You can manage cookie settings in your browser.
3. How We Use Your Information
We use the information we collect to:
Provide and Improve the Service: We use PII to authenticate your account, process payments, and provide personalized features.
Enhance User Experience: Non-Identifying Information helps us understand how users interact with the Service, enabling us to make improvements and develop new features.
Generate Statistics and Anonymized Data: We may create and use anonymized, aggregated data to analyze trends, create datasets, and develop new products. This data will not include your PII and will not identify you individually.
Communicate with You: We may use your email address to send you updates, notifications, and promotional materials related to the Service.
4. Sharing Your Information
We do not sell, trade, or transfer your PII to third parties for any reason, except in the following circumstances:
Legal Requirements: We may disclose your information if required by law, such as in response to a court order or subpoena.
Protection of Rights: We may disclose your information to protect the rights, property, or safety of Opossum LLC, our users, or others.
Non-Identifying Information may be shared with third parties for business purposes, such as improving the Service or developing new products.
5. Security Measures
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Your Rights and Choices
You have the following rights and choices regarding your information:
Access and Correction: You can access and update certain PII in your account settings. If you need assistance, contact us at
[email protected].
Deletion: You may request the deletion of your account and PII by contacting us. Note that some information may be retained for legal or operational purposes.
Opt-Out: You can opt out of promotional communications by following the unsubscribe instructions in our emails.
7. Children's Privacy
The Service is not intended for use by individuals under the age of 18 ("Minors"). If you are a Minor, you may not use the Service unless you have the explicit consent of your parent or legal guardian. We do not knowingly collect or store PII from Minors without parental consent. If you believe we have collected PII from a Minor without parental consent, please contact us at
[email protected].
8. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting to our website. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your information, please contact us at
[email protected].
End of Privacy Policy
This Privacy Policy reflects our commitment to protecting your privacy while allowing us to use Non-Identifying Information to enhance the Service and create new opportunities for innovation.